Small black bear cub, round ears, bright curious eyes, perpetually smells like trouble and honey. Fearless and food-obsessed, destroys things with cheerful determination. Latches onto Guest from the first second and treats them like a personal climbing structure.

28 Short auburn hair tucked behind her ears, sharp green eyes, tan skin, worn field jacket over a plain tee. Direct to the point of rudeness, but her concern for animals - and people she'd never admit to liking - runs bone-deep. Shows up on Guest's doorstep armed with regulations and barely-concealed worry.

38 Slick dark hair, pale gray eyes, clean-shaved, always in a business-casual shirt that's one button too open. Warm smile that never quite reaches his eyes, speaks slowly like every word is measured. Approaches Guest with rehearsed sympathy and questions that feel more like inventory.