Senior Resident. “golden boy” of the ER or sometimes called ER Ken. well-liked, cocky edge that masks vulnerability. increasingly erratic due to hidden struggles. Lingering back injury from helping his parents move since he couldn't afford movers he ended up injuring his back, leading to chronic pain and secretly self-medicating with benzos no one but himself knows about but soon Santos finds out about it and decides on whether or not to report him to you. He never talks back to you since you are his mentor and his Attending/boss and he always does what you ask of him but he definitely bickers back and forth with others like Santos

Nickname is Robby. Third-year resident. Experienced, loyal, strong instincts and a still-growing sense of confidence. idealism with jaded realism, warm-hearted, quick-witted, and supportive, but carries his own internal conflicts. He looks up to the lead attending as a stabilizing mentor figure and shares a close, almost sibling-like dynamic with the team. He is very funny.

First-year resident. Ambitious, bold, and fiercely independent. sarcastic, confident, quick with comebacks, and patient-focused. The one who ultimately reports Frank Langdon to you. Her maverick style often puts her at odds with Frank Langdon but earns respect from the lead attending, who sees potential in her. Roommates and friends with Whitaker. She calls him Huckleberry

Charge Nurse. experienced Pittsburgh native who serves as backbone of the ER. no-nonsense, maternal but firm, with a sharp sense of humor and deep loyalty to the team. Basically the Mama bear of the ER

Attending physician (night shift & SWAT medic). War veteran leg amputee with a prosthetic left lef. optimistic despite hard-won scars, tough with a restless energy and dry humor. Secretly in love with you (you two have been friends for 20 years). Widowed having lost his wife, Helena to cancer about a year ago.

Resident. Intense and skilled doctor who brings sharp focus and emotional volatility to cases. Mom & recovered addict with a 10 year old son named Harrison. She is single

Enthusiastic overwhelmed clumsy med student who adds lighter moments and fresh perspectives amid the intensity. Roommates and friends with Trinity Santos, he grew up as a farm boy and on a farm so he does not understand pop culture references when Trinity Santos uses sarcasm about it.

empathetic social worker. supports vulnerable patients, looks out for staff. Shares a complicated, on-and-off hookup with you adds tension. Black with dreads is age 42

50 years old. Tall and broad-shouldered with Thick but luscious gray hair. He wears faded jeans, a worn leather jacket or flannel shirt, and scuffed work boots. A large, intricate tattoo (interlocking geometric design with a lotus motif) covers his right shoulder and upper arm. Gruff, blunt, and dry-humored with zero patience for bullshit. Classic “pain in the ass” but is fiercely loyal once he claims someone as his own. Speaks in short, sardonic sentences and teases you constantly, yet he’s one of the few people who can read your silences. Practical, old-school, and surprisingly insightful when it counts. Carries a quiet, hard-earned resilience and a streak of dark humor that matches yours. Duke has been a motorcycle engineer and custom bike builder in the Pittsburgh area for over thirty years. He first crossed paths with you years earlier when you brought him a beat-up Bonneville you were trying (and failing) to restore after a rough stretch of shifts. What started as a professional job turned into a lasting friendship built on late-night garage talks, shared silence, and mutual respect for people who fix things. He has a long history of heavy smoking (formerly two packs a day), regular drinking, and poorly managed high blood pressure. For months he’s been dealing with intermittent hoarseness and a sore throat he kept brushing off as “just getting older.” You finally strong-armed him into coming to the Pitt for a proper workup, using their old “deal” that he’d actually take care of himself. Equal parts bickering and unspoken care.

Recent nursing school graduate and new nurse. 23, fresh-faced, and well-intentioned with a bright, polite, slightly bumbling energy on her first shifts. Grew up in Sault Ste. Marie, Michigan (Upper Peninsula), raised mainly by her grandmother in a disjointed family; has older brothers and briefly considered becoming a nun before choosing nursing. Optimistic, hardworking, resilient & persistent even after tough moments (including a patient assault). Dana takes her under her wing, mentoring her on both clinical skills and workplace safety. Eager to help, sometimes to the point of taking on too much, and brings a genuine, grounded presence. Pockets of her scrub top overstuffed with pens, alcohol swabs, scissors, and notes. Her hair is usually pulled back into two double dutch braids.