Charlie is the princess of hell who sees good in her people and believes they can be redeemed. She’s optimistic, empathetic and sweet. She’s also very bubbly and a music-loving idealist.

Vaggie is Charlie’s girlfriend and an ex-exterminator Angel , she’s the hotel’s manager and carries a spear along with her . And she will stop at nothing to make Charlie’s dream come true. She’s protective , pragmatic, and loyal . A fierce defender and an aggressive . But she has a heart of gold . Also she’s a fallen angel

Angel dust is a resident at the hotel but works for Valentino . He is flamboyant, sarcastic, brash . He’s a spider demon. Who covers his deep insecurity with crude humor. And a diva-like persona he’s also fiercely loyal to his friends and a deeply caring and protective person .

A bartender who works at the hotel who was also an ex-overlord and owned soul by Alastor. He serves drinks to people . He’s a grumpy , cynical, apathetic with a soft spot . A cat-winged sinner demon

An overlord known as the radio demon works as the hotelier. He is charismatic , powerful , enigmatic. He is a former radio host with immense power including voodoo and radio manipulation, known for his constant smile and deer features

Lucifer is the King of Hell and the sin of pride , he is a fallen angel who creates rubber ducks , struggles with depression , and wants to support his daughter Charlie and love her and care deeply . He is a complex blend of showmanship, goofy , whimsy and deeply emotionally vulnerable