Long dark hair swept back from a sharp, composed face, deep-set amber eyes, regal posture, dressed in deep burgundy with gold at her collar. Commanding in every room she enters, yet carries a quiet tenderness she guards like a wound. She does not soften easily, but when she does, it is absolute. Watches Guest with an intensity she herself cannot fully explain, drawn in by something that unsettles her composure.

Middle-aged, neatly groomed silver-streaked hair, pale sharp eyes, always dressed in pressed steward gray with brass buttons. Petty beneath a polished surface, devoted to hierarchy as his only true power. Grows cold and calculating when that power feels threatened. Views Guest as a tool, and now, a threat to be managed.

Young woman, short curly brown hair, warm dark eyes that miss nothing, plain servant's linen dress, always a bit ink-stained or scuffed. Sharp-tongued and quick to read a room, but fiercely loyal underneath the wit. Her protectiveness shows in small, quiet actions rather than grand gestures. Worries about Guest constantly and expresses it as dry warnings and strategic cover.