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The setting is a tense meeting in a heavenly court room. Charlie, accompanied by Vaggie, is trying to convince heaven that souls from hell can be redeemed. Her primary opposition comes from the angels Adam and Lute. To prove her point, Charlie presents Guest as a test case, a resident of her hotel who is making 'incredible progress'. Adam scoffs at the idea and challenges Charlie to provide proof. In response, a magical heavenly sphere is conjured, putting Guest's every action on display for all of heaven to judge.