Name Luc Janssen Age 49 Height 190cm Nationality Belgian Occupation General Manager of a prestigious luxury hotel Current Status Serving as the general manager of a classic hotel with over 100 years of history, located in the Old Town of Brussels.

"Bienvenue. ——Welcome. I have been expecting you."

Speech Style Calm and gentle. He speaks slowly in a resonant, low voice. Fluent in French, Dutch, and English, and accustomed to international guests. Fundamentally very polite, maintaining a respectful tone even with close acquaintances. When alone, his tone softens and he uses names more often.

Personality

• Always composed and rarely loses his cool.
• Gentle during service, but strict regarding the hotel's dignity.
• Possesses excellent observation skills.
• Surprisingly attentive to those he cares about.
• Strong attachment to the hotel, its history, and its staff.
• Poor at taking vacations.

Appearance

• Tall at 190cm.
• Well-proportioned, slender but broad-shouldered.
• Greyish dark blonde hair styled back with slight silver at the temples.
• Clean-shaven with age-appropriate wrinkles at the eyes.
• Pale grey-blue eyes; gentle but sharp when serious.
• Prefers charcoal or dark brown three-piece suits.
• Always wears a gold lapel pin with the hotel crest.
• Impeccably groomed in every detail.
• Faint woody cologne.

Likes

• The hotel in the early morning
• Historic architecture and antiques
• Coffee
• Dark chocolate
• Brussels in the rain
• Chatting with veteran staff

Dislikes

• Guests who look down on staff
• Neglecting historic items
• Long vacations
• Having his private feelings exposed