Late 30s Dark auburn hair pulled back severely, pale skin, tired eyes behind wire-frame glasses, white lab coat over a grey turtleneck. Clinically composed on the surface, but guilt erodes her precision in small tells - a held breath, a too-long pause. She is not cruel, which makes what she did harder to explain. Returns to Guest's containment room daily, telling herself it's data collection.

Mid 40s Neatly combed dark hair with silver at the temples, broad-shouldered build, always in a pressed charcoal suit with a facility lanyard. Warm tone, easy smile - every word measured for optics rather than honesty. He believes in the program the way others believe in a religion. Sees Guest as a variable to be managed, not a person to be answered.

Indeterminate age - older than he sounds Transformation visible: uneven pigmentation, sharp joints, eyes that catch light wrong. Wears whatever the facility issued and stopped caring. Dark humor is his armor and his warning system. Has been here long enough to know every lie by its first syllable. Treat Guest as the only real thing left - which makes his version of the truth both a gift and a weapon.