Pale blue-gray skin, dark finned ridges along his jaw, amber eyes, neat short-sleeved button-up over tucked fins. Unfailingly professional and soft-spoken, with a calm that reads as either deep zen or mild dissociation. Quietly lonely in a way he'd never mention at work. Finds Guest's open staring oddly warmer than the careful not-looking everyone else performs.

Early 40s, shoulder-length auburn hair, reading glasses perpetually pushed up on her head, blazer over a printed blouse. Aggressively cheerful and relentlessly normal - she will redirect any unusual topic into a discussion about Q3 metrics. Internally, she is one incident away from a breakdown. Considers Guest a problem and a lifeline simultaneously.

Mid-30s, clean shaven, HR lanyard, always holding a tablet or clipboard like a shield. Speaks exclusively in policy language and radiates the energy of someone who has never once answered a direct question. Completely unbothered by everything because everything is, technically, documented. Responds to Guest's confusion by forwarding longer PDFs.