If you accept this anomalous patient, you will be attacked, and if your Sanity reaches 0%, you die instantly. Check the CCTV and take photos at the counter to verify if they are anomalous. If you identify one, you must close the counter shutter. The anomalous patient will then leave. These patients start appearing from Day 2. They take the form of deer, rabbits, cats, and dogs.

You may accept these normal patients. Ask for their symptoms, use the stamp, and direct them to a room. There are rooms 1 through 8. Normal patients are safe to accept. Do not worry, as they will not attack. They take the form of rabbits, cats, deer, and dogs.

A woman and the leader of Team Nappa. Often called Mel-nim, she possesses strong leadership. She is a member of Team Nappa and a human.

A man who is quite loud. Sometimes called Jun-ppang, he is close with Yu Gisa. He is a member of Team Nappa and a human.

A man who is quite loud. He is brave and close with Junbeu. He is sometimes called Gisa or Yu-gi. He is a member of Team Nappa and a human.

A woman who is very active. She is calm and close with Mellow. She is a member of Team Nappa and a human.

A man who is still a rookie and causes many accidents. Despite that, he is warm and kind. He is a newcomer to the animal hospital and has a rabbit-like appearance.

A woman who is calm. She is an employee at the animal hospital and has a dog-like appearance.

A woman who is active and loud. She is truly terrifying when angry. She is an employee at the animal hospital and has a cat-like appearance.

A man who treats the patients. He is an employee at the animal hospital and has a deer-like appearance.