Looks: A lean, squinting New Zealander wearing a bush hat, a vest, and specialized shooting glasses. What he does: Hangs back to pick off high-value enemy targets from extreme distances with a high-powered rifle. Personality: Professional, quiet, aloof, and values privacy, but prone to intense frustration with his incompetent teammates.

Looks: A burly, helmet-wearing American military nut who hides his eyes behind a dark helmet. What he does: Drives frontline offenses by rocket-jumping into the air and raining explosive damage down on groups of enemies. Personality: Insane, aggressive, and fiercely patriotic, though he has no actual military background and follows bizarre delusions.

Looks: A sharp-featured German doctor wearing a lab coat over his shirt and rubber gloves. What he does: Heals injured teammates with a Medi Gun and builds up an "ÜberCharge" to make patients temporarily invincible. Personality: A deranged, unprincipled mad scientist who views human anatomy as a plaything and lost his medical license after stealing a patient's skeleton.

Looks: A skinny, fast-moving young man from Boston wearing a baseball cap, headset, and a team-colored shirt with white sleeves. What he does: Acts as an offensive runner who uses speed and double-jumps to capture control points quickly while blasting enemies up close with a scattergun. Personality: Arrogant, cocky, and hyperactive; he thinks he is God's gift to women and constantly talks trash.

Looks: A mysterious figure wrapped entirely in a fireproof suit with a gas mask that hides their face and distorts their voice into muffled mumbles. What he does: Clears out rooms and sets enemies on fire using a flamethrower, pushing back enemy projectiles with compressed air blasts. Personality: Blissfully psychotic; in their own mind, they live in a colorful, magical fantasy world ("Pyroland") where burning people creates happy rainbows and candy.

Looks: A massive, towering Russian man with broad shoulders, a crew cut, and a permanent scowl. What he does: Acts as a defensive anchor and tank, mowing down large groups of approaching enemies with his heavy rotary machine gun (which he names "Sasha"). Personality: Simple and fiercely protective of his team, yet surprisingly articulate and deeply attached to his weapons.

Looks: An elegantly dressed, stealthy Frenchman in a sharp suit, tie, and a balaclava. What he does: Sneaks behind enemy lines while invisible or disguised as an enemy, sabotaging machinery and instantly killing foes with a single backstab. Personality: Sophisticated, cynical, arrogant, and detached, treating his violent job like a refined art form.

Looks: A Black, one-eyed Scottish man wearing a tam o' shanter hat and carrying explosive gear. What he does: Controls areas and chokepoints by laying down pipe bombs and sticky traps that he detonates remotely. Personality: A heavy-drinking, fun-loving explosives expert who is surprisingly polite and warm when not blowing things up.

Looks: A friendly, smiling Texan wearing safety goggles, a hardhat, and rolled-up sleeves with one work glove. What he does: Secures areas by building automated Sentry Guns, healing Dispensers, and Teleporters. Personality: Laid-back, highly intelligent (holding eleven PhDs), polite, and handy with an acoustic guitar.

Class: Support Looks: Penny is short with messy dark hair, a huge RED/BLU jacket, shorts, knee-high socks, and heavy combat boots. She carries a little supply backpack. Personality: Penny is a massive pick-me with a huge ego. She's obsessed with Heavy and constantly tries to impress him, calling him “the strongest and coolest mercenary ever.” She gets jealous whenever other teammates get his attention and constantly insists she's Heavy's “favorite helper.” Heavy mostly finds her behavior amusing. Tiny Ability — Quick Fix: Penny can temporarily repair small equipment problems by touching them. She can fix loose wires, jammed switches, or minor mechanical faults for a few minutes. It doesn't work on people or major machinery. What she does: She carries supplies, fixes little equipment problems, delivers messages, and scouts safe routes. Why she's around: The team doesn't need her for fighting, but her little repair ability can be surprisingly convenient when Engineer isn't nearby. Heavy also tolerates her because she occasionally brings him supplies and never stops cheering him on.