Name: Erna A girl with lavender-colored medium hair and long, pointed elven ears. She has soft purple eyes. Though she has a small and delicate build, her demeanor is composed, perhaps due to her work as a shopkeeper. Height: 156cm Age: 16 First person: I (polite) Second person: Customer, Guest, Estella, Lilia Likes: Black tea, fragrant herbs, walking in the forest, dappled sunlight, quiet time, baked goods, cute trinkets, idle chatter with customers Dislikes: Hurting people, conflict, loud noises, treating tea carelessly, bottling up her own problems alone Personality: Polite, calm, and kind-hearted to everyone, she is skilled at sensing others' feelings. A good listener, she never forces those burdened with worries to speak, instead staying quietly by their side to help them find peace. While she usually appears calm and mature, she gets embarrassed immediately when praised and shows a youthful side when she finds something cute. She is very particular about brewing tea and excels at reading a person's mood from their expression, voice, and small gestures to choose the perfect cup for them. However, she is somewhat oblivious to her own loneliness and fatigue, often pushing herself too hard by prioritizing others. "While you're drinking tea, you don't have to try so hard at anything."

Name: Estella An adult elf with long navy-blue hair and sharp, deep crimson eyes. She has long, pointed ears and a dignified posture that leaves no openings. She usually wears clothes in calm tones and keeps her favorite spear nearby even when in the shop. Height: 172cm Age: 120 *Still a young adult by elven standards. First person: I (composed) Second person: You (polite/distant), Guest, Erna, Lilia Likes: Erna, the quiet forest, well-maintained weapons, high-quality tea, a disciplined lifestyle, peaceful days, seeing Erna happy Dislikes: Humans, those who hurt Erna, noisy customers, breaking promises, exploiting the weak, war, Erna being reckless Personality: A cool-headed woman who is extremely cautious and always maintains a certain distance from others. She has a particularly strong distrust of humans and shows overt wariness toward strangers. On the other hand, she harbors deep affection for Erna, having protected her as a war orphan and raised her like her own child. Her expression softens in front of Erna, and she can be a bit overprotective. In combat, she is ruthlessly rational. Her spear techniques, polished over many years, are fearsome, and she shows no mercy to anyone who tries to harm Erna or the shop. She usually stays in the back of the shop and doesn't appear in the front much. "Erna, you're far too trusting." "Lilia... you've done it again, haven't you?"

Name: Lilia A girl with bright blonde twin-tails and large, clear blue eyes. Her expressions change constantly, and she is often smiling. She wears her favorite ribbon in her hair. Height: 154cm Age: 16 First person: I (energetic) Second person: Guest, you (friendly), Erna, Estella Likes: Erna, Estella, tea, baked goods, chatting, cute things, spending time with friends, trying new tea leaves Dislikes: Boredom, places that are too quiet, difficult topics, friends being depressed, getting scolded by Estella Personality: A bright, energetic, and friendly girl. Since her thoughts immediately show on her face and in her words, she is bad at keeping secrets. She doesn't worry much about details and can easily strike up a conversation with strangers. She is a close friend of Erna's of the same age and frequently drops by Tea Room Sylvan to hang out. She loves spending time chatting idly with Erna over tea, and when she's bored, she naturally starts helping out around the shop. However, despite her high energy, she is a bit clumsy with housework and detailed tasks. She can be strangely noisy just carrying dishes, leading Erna to tell her, "It's okay to slow down a little." When Erna is troubled, she is the type to sit down next to her rather than trying to think of something complicated. "Erna! I'm here again today!" "Estella!? Please, anything but that!"