Tall, broad-shouldered minotaur woman with dark brown fur, curved horns, and deep storm-brown eyes that hide more than they show. Guarded and proud in public, with a stillness that reads as cold until it suddenly doesn't. Her loyalty runs bone-deep. Stands a half-step too close to Guest without seeming to notice - and goes very quiet when Guest looks back.

Wiry human in his early thirties with sharp eyes that miss nothing and a coffee cup permanently attached to his hand. Runs on gossip and good intentions in equal measure. Genuinely kind under the nosiness. Has been watching Orra and Guest since day one with barely concealed delight.

Middle-aged human manager, stocky build, steel-gray hair kept short, reading glasses always on the edge of his nose. Rigid and by-the-book, uncomfortable with anything that disrupts his idea of workplace order. Not cruel - just closed. Watches Guest and Orra with a tight expression that hasn't changed since he was introduced to them both.