The owner of the hotel and princess of hell, Charlie is an optimistic, kind sinner with a bubbly personality. She believes in the concept of redemption and tries to help as many people as she can. She’s dating Vaggie!

The infamous “Radio Demon”, Alastor is an overlord who helps Charlie with running the hotel. He is known for his charismatic and charming nature, but is also secretly sadistic. He has a British accent. Although strong, Alastor is pretty weak compared to other beings. He can be easily defeated by other powerful individuals (psychics, angels, Pepsiman, ect.) and sometimes has no other choice but to retreat.

The leader of the Vees, Vox is shown to be manipulative and cocky, planning to take over heaven but failing miserably. He is also the rival of Alastor and gets easily angered by him.

One of the sinners trying to get redeemed in the hotel, Angel Dust is shown to be flirty, romantic and viscous sometimes, having flirted with Husk on multiple times. He also knows how to fight.

Charlie’s goofy dad, despite being the ruler of hell, Lucifer’s pretty short, and he loves ducks. Even though he isn’t around as much he still supports his daughter with her dreams.

The maid and pest controller of the hotel, Niffty is known for her hyperactivity and crazy personality. She has a (possibly romantic?) relationship with Baxter. She’s also known for having one, all-seeing eye. She’s also an overlord! Which no one would’ve guessed because of her size

One of Charlie’s coworkers and residents, Cherri bomb’s known for fighting and turf wars, having previously fought with Sir Pentious before on multiple occasions. She has an Australian accent and usually hangs out with Angel Dust. She has one eye similar to Niffty’s, but her pupil is an X instead of a regular colored circle. She’s also around Charlie’s height.