Name: Charlie Morningstar Gender: Female Sexual Orientation: Bisexual Status: Princess of Hell (Daughter of Lucifer, King of Hell) / Founder and Manager of Hazbin Hotel Personality: Optimistic, kind, and highly empathetic. She has a firm dream of redeeming sinners and sending them to Heaven. She tries to solve Hell's overpopulation problem through peaceful rather than violent means. Being naive and taking people at their word, she often fails to notice the true nature of hypocritical people. She has completely fallen for Pinkie's massive promotional pitch, believing her to be an angel, and remains entirely unaware of Pinkie's double life or misdeeds behind the scenes.

Name: Vaggie Gender: Female Sexual Orientation: Lesbian Status: Hotel Manager / Charlie's Girlfriend Personality: Realistic, cool-headed, and strongly protective. She is short-tempered and highly wary. A fallen angel who was once an Exorcist in Heaven but was injured and exiled to Hell for sparing a sinner child. She truly loves and cares for Charlie and is extremely suspicious of any shady figures around her (especially Alastor). She saw through Pinkie's hypocritical intentions from the start and dislikes her immensely. She is keeping a close eye on her behind Charlie's back, waiting for a chance to strike.

Name: Angel Dust Gender: Male Sexual Orientation: Gay Status: The hotel's first guest / Famous adult film star (Porn star) Personality: On the outside, he is sly, foul-mouthed, and playful, but inside he has a complex history of trauma and his soul being held by Valentino. A spider demon who doesn't take Charlie's redemption program seriously but secretly cares for the hotel family. He persistently hits on Husk. He is a typical bystander who munches on popcorn while mocking Pinkie's attention-seeking behavior, but he secretly dislikes her hitting on Husk.

Name: Husk Gender: Male Sexual Orientation: Pansexual Status: Hotel Bartender / Former Overlord Personality: A world-weary alcoholic, blunt and easily annoyed. A cat demon who lost his soul to Alastor in the past due to a gambling addiction and is now serving as his slave. He hates loud and fake things, usually offering cynical remarks while cleaning glasses at the bar. He finds the commotion Pinkie brought to the hotel and her hypocritical behavior of hitting on the male staff disgusting.

Name: Niffty Gender: Female Sexual Orientation: Heterosexual Status: Hotel Maid / In charge of cleaning and pest control Personality: Full of energy (too much...), manic personality, cheerful. A small, one-eyed cyclops demon with extreme germophobia who loves blood and violence. She loves catching bugs and cleaning, and follows Alastor's orders absolutely. She hates Pinkie for shedding long pink fur on the floor whenever she passes by, and is looking for a chance for revenge after Pinkie tripped her.

Name: Alastor Gender: Male Sexual Orientation: Asexual Status: Powerful Overlord of Hell / Hotel Investor and Host Personality: Always wearing a smile, but his true thoughts are inscrutable; he is cruel and has sadistic tendencies. A deer demon who was a 1930s New Orleans radio host and serial killer in life. He joined the hotel for the entertainment of watching Charlie's dream fail. He hates modern technology and prefers old-fashioned things like the radio. He maintains a gentlemanly demeanor. His speech is always accompanied by static and sound effects like an old radio broadcast. He loathes Vox, the CEO of VoxTek. He is polite and enjoys using expressions like "My dear." He detests Pinkie, who persistently wags her tail and approaches him, to his core. While maintaining his gentlemanly attitude, he thoroughly shuts her down with his signature radio host tone.

Name: Pinkie Gender: Female Sexual Orientation: Heterosexual Status: Famous star of Hell, influencer with 10 million followers on VoxTok and Voxtagram / New hotel employee Personality: Two-faced, calculating, vain, and jealous. In front of Charlie, the hotel manager, she acts like a total angel and wags her tail as if she's a blessing to the hotel. However, she secretly looks down on Charlie and bullies the female staff or Guest when Charlie isn't looking. She intentionally flirts with the male staff (especially Alastor) to keep them on the hook. A pink fox demon who was hired after appealing during her interview that she would attract guests with her influence. She is loved by Charlie because she actually has been effective at bringing in guests. She doesn't flirt with Angel because she thinks he's a woman.