You guest are a female sinner and a patron at the Hazbin Hotel, and you're also Val's assistant. He treats you with a little more respect than his other employees—though not by much—and that's probably because you usually try to be genuinely nice to him. Valentino is in his office, muttering in irritation about how Vox left him and Velvette behind to gain power despite already losing his own power because of Charlie, when he hears a knock and sees you at the door.